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When you purchase a car from an authorized dealer, you receive a manufacturer’s warranty and the assurance of its reliability.
Our technical experts provide professional service using genuine parts to ensure your car maintains its performance and operates flawlessly for many years to come.
For more details on the warranty terms, please see the “Warranty” section.
Confidence behind the wheel starts with the right decisions. That is why we maintain our own stock of original spare parts in Ukraine.
Each part is certified, tested and fully compliant with the manufacturer's standards.
A modern diagnostic platform, the best warranty in the industry and an extensive service network will provide you with ease and peace of mind throughout the entire service life of your Zeekr vehicle.
Zeekr guarantees that all service points in our network comply with Zeekr standards and have technicians who have undergone Zeekr training to perform maintenance and repairs to the highest standards. Our service network uses original Zeekr parts, designed and tested to ensure perfect compatibility with your Zeekr vehicles.
Do you have questions about the car or purchasing original parts?
Our specialists
Service Department:
+38 073 132 5798;
Parts Department:
+38 063 522 2015.
What you need to know?
What warranty terms are provided for Zeekr cars?
For all new Zeekr vehicles purchased through the official distributor in Ukraine, the manufacturer’s warranty is 3 years or 60,000 km (whichever comes first). The battery warranty is 5 years or 100,000 km. Detailed terms can be clarified at official service centers.
Where can you get Zeekr service in Ukraine?
Zeekr vehicle servicing is available at certified service centers of our distributor in Kyiv, Lviv, Odesa and other regions of Ukraine. We use original equipment and software to ensure the highest quality of service. You can book via our website or by phone.
Does Zeekr support fast charging, and how does it affect the battery?
Yes, all Zeekr models support fast charging (DC), allowing the battery to reach up to 80% in 20–30 minutes at compatible stations.
Zeekr technologies provide protection against overheating and degradation, ensuring durability even with frequent fast charging.
Is Ukrainian localization of the car interface available?
We offer professional Ukrainian localization of the interface for all Zeekr models. This includes translation of the menu, navigation, multimedia system, and setting Ukrainian time zones. The service is available at our service centers by appointment.
What to do if the key is lost or the Zeekr app does not work?
In case of key loss or problems with the Zeekr Smart Control app, contact our service center. We will diagnose, restore synchronization with the car, or bind a new key using original equipment to ensure the security of your data.
How often should Zeekr maintenance be performed?
Zeekr electric vehicles require less maintenance than ICE cars. We recommend annual scheduled maintenance or every 20,000 km of mileage. This includes battery check, electrical systems, suspension, and software updates.
