Zeekr Care

At Zeekr, your satisfaction is our priority. Our dedicated Customer Care team is ready to support you with any aspect of your vehicle or ownership experience.

Our Customer Care team is here to assist with any questions, and you can reach us Monday through Friday, from 8:30 AM to 5:30 PM (excluding public holidays).

Hotline: 1300-88-6868

WhatsApp: +6010-849 3119

Email: customersupport@service.zeekr.my

For detailed support or information about your vehicle, please contact our Customer Care team or your nearest Zeekr Authorized Service Center.

Zeekr Warranty

Drive with the confidence that your Zeekr is protected. Our comprehensive warranty covers the entire vehicle, including the battery, to safeguard your investment and ensure your peace of mind.

We ensure consistent, high-quality service through our dedicated network of Zeekr Authorized Service Centers. Every technician is certified, and every part is genuine — guaranteeing your vehicle is cared for by experts who know it best.

For specific warranty terms and conditions applicable to your Zeekr model, please consult your vehicle documentation or contact your nearest Zeekr Authorized Service Center.

Click “View More” to see warranty terms.

Zeekr Roadside Assistance

Explore with absolute confidence, backed by our 24/7 support. We're always here to ensure you're never alone on the road, turning potential worries into mere detours.

During the general warranty period, Zeekr provides:

•Customer care support for product failures or safety concerns.

•If unresolved, towing to the nearest Zeekr Authorized Service Center.

*Terms & Conditions apply.

*Towing is free if the cause is a manufacturing defect.

*Towing costs will apply if caused by misuse or user error (e.g., battery depletion).

Call Zeekr Roadside Assistance at 1300-88-6868

For specific eligibility requirements, please consult your vehicle documentation or contact your nearest Zeekr Authorized Service Center.

Zeekr Service

Wherever your journeys take you, our nationwide network of Zeekr Authorized Service Centers delivers consistent, reliable service. Every location is equipped with advanced diagnostics and staffed by technicians certified in the latest Zeekr systems.

We protect your Zeekr on all fronts. A comprehensive warranty safeguards its hardware, while over-the-air updates ensure its software and performance keep getting better.

For uncompromising performance and reliability, every service is performed with genuine Zeekr parts. This is how we deliver consistent, dependable support for the life of your vehicle.