Zeekr Support

At Zeekr, we’re dedicated to providing our customers with support throughout their ownership. Whether you have a question about your vehicle or need support with ownership services our team is here to help.

Our Customer Support Hotline is available to assist you with any enquiries between 9:00am – 6:00pm AEST Monday – Friday. Excluding public holidays.

Call Zeekr Customer Support Hotline on 1800 093 357

Email Zeekr Customer Support on

customersupportau@zeekrlife.com

For detailed support or information about your vehicle, please contact our Customer Support team or your local Zeekr Authorised Dealer Partner.

Zeekr Warranty

Every Zeekr comes with comprehensive warranty coverage designed to protect your investment. Our warranty includes both vehicle components and battery protection, giving you confidence in your ownership experience.

Coverage is handled through our network of Zeekr Authorised Partners, ensuring you receive genuine parts and qualified service wherever you are. All warranty work is performed by certified technicians familiar with Zeekr systems and technology.

For specific warranty terms and conditions applicable to your Zeekr model, please consult your vehicle documentation or contact your local Zeekr Authorised Partner.

Click 'View More' to see Warranty terms.

Zeekr Roadside Assistance

As a new Zeekr owner, you'll receive complimentary 5 years of roadside assistance. We know things can happen on the road, which is why our service is available 24/7. This round-the-clock service gives you peace of mind, knowing we've got you covered no matter where your travels take you. Help is just a phone call away, so you can hit the road with confidence.

Call Zeekr Roadside Assist directly on 1800 093 357

For specific eligibility requirements, please consult your vehicle documentation or contact your local Zeekr Authorised Partner.

Click 'View More' to see Roadside Assistance terms.

Zeekr Service

Reliable support throughout your ownership.

Our Zeekr Authorised Partner network provides reliable service wherever you are. Each service location uses certified technicians trained in Zeekr systems and advanced diagnostic equipment.

Your Zeekr is protected by our comprehensive vehicle and battery warranty coverage. Between scheduled services, over-the-air updates help maintain your vehicle's systems and performance.

All service work uses genuine Zeekr parts designed and tested specifically for your vehicle. Our goal is to provide reliable maintenance and support throughout your Zeekr ownership experience.